Landlord Info
Letters Property Management can help you let your property fast We continually advertise on every major portal in the UK including Propertyfinder, Zoopla, Globrix, Primelocation etc, etc to name a few, and of course our own website.
Associations & Schemes
Letters Property Management are full members of The Property Ombudsman scheme and must follow a comprehensive set of standards laid down in the TPO Code of Practice, a copy of which can be obtained from any member agent or from the website at www.tpos.co.uk. A copy can also be obtained from the Ombudsman’s office (telephone 01722 333306) where further assistance can be given if you feel you have been disadvantaged by an agent.
Letters Property Management are also full members of the UK Association of Letting Agents “UKALA” and hold full professional indemnity insurance and protect client monies in a ring fenced client monies account.
Letters Property Management also comply with the Data Protection Act 1998 and are registered with the Information Commissioners Office
Online statements & maintenance reports
As a Letters Property Management landlord you have access to securely view and download your statements and maintenance reports through our online management system, offering added convenience, where everything can be seen at the touch of a button.
Letters Property Management provides full property and rental management services for landlords
Even with experience, managing a property can be a full-time job. One you do not need if you already have a full-time job or live away from your property.
If you own a rental property, or you are a landlord of several investment homes, we can take that load off your plate with our property management services. Our property management service is so valued by our clients that, in more than eight out of ten properties we manage, both tenants and landlords renew their agreements. And many of our corporate clients will not accommodate their employees any other way.
What is Involved
There is much to do when letting out your property. To begin with, you need to prepare the place so it is ready to let. This involves dealing with mortgage lenders, sorting out rent collection, tax matters, insurance cover, utility bills, keys and inventories, and getting safety certificates for gas, electrics and appliances. The list goes on, as your property manager, we can do all of that for you.
Once your property is fit for people to move in, we will then manage it throughout the tenancy, providing monthly reports and account statements along the way.
Property Maintenance
Letters Property Management Maintenance - Peace of mind
You do not want a call in the middle of the night from tenants with a leaking roof or broken boiler. As part of our property management services our emergency service will be on call to handle such crises for you. We will also arrange routine maintenance checks and give full visit reports, including photos if you want them. Over the years we have learned which contractors we can trust, and we use only professional suppliers who will do the best quality and most cost-effective work on your property. We do not “Add On” any commission to maintenance invoices, and all invoices are available for you to inspect at any time, and they will match exactly what you paid!
Letters Property Management offers landlords three differing levels of management.
“Tenant Find” Only
• Advising on rental income.
• Marketing and advertising the property for let on all websites, social media and our own website.
• Referencing & Credit Checking potential tenants and assessing their suitability for the property in
question.
• Negotiating the length of let, engrossing the tenancy agreement and preparing relevant Notices.
• Instructing gas/electrical safety certificates, EPC’s and any other works required by the landlord.
• Taking a security deposit against dilapidations, to be held by the landlord.
• Advising the landlord on necessary insurance policies.
Standard Management*
• Advising on rental income.
• Marketing and advertising the property for let on all websites, social media and our own website.
• Referencing & Credit Checking potential tenants and assessing their suitability for the property in
question.
• Negotiating the length of let, engrossing the tenancy agreement and preparing relevant legal Notices.
• Arranging gas/electrical safety certificates EPC’s and any other works required by the landlord.
• Carrying out a full photographic Inventory with written condition notes.
• Holding a security deposit against dilapidations in a “Ring Fenced” Client Monies Account and protecting
the deposit with My Deposits
• Advising the landlord on necessary insurance policies including Rent Guarantee Insurance
• Collecting rent on a monthly basis which is transferred directly to the landlords bank account, minus any
costs incurred.
• Supplying a monthly statement and management report and also an end of year statement and relevant
tax forms via email or post.
• Carrying out inspections at quarterly intervals and reporting any concerns to the landlord.
• Negotiating renewals and rent increases when appropriate.
• Instructing the check out report upon termination and advising the landlord of dilapidations.
• Negotiating settlement of the deposit and referring to arbitration where applicable.
• Serving any notices in accordance with the Housing Act, where applicable.
• Organising and liaising maintenance works reported by the tenant and/or instructed by the landlord.
• Online statements.
Premier Management
Same as Standard Management Plus:
• Full video inventory and written condition notes
• Collect & Pay – Guaranteed Rent And Legal Cover “Collect & Pay removes the risk of investing in
residential property.
• Landlords can have complete peace of mind and say goodbye to rent arrears with our inclusive Rent
Guarantee Insurance.
• Guaranteed Rental Income protecting cashflow
• No need to check bank accounts for tenant rent arrears
• FREE Legal Expenses cover included within Collect & Pay
• No need to claim, pay any excess or wait for your money
• Rent paid on time, every time until vacant possession gained
Hints & Tips
When preparing a property for let it is important to take the following into account;
• Decorate in neutral colours - but by all means be a little more adventurous than magnolia.
• Supply curtains and blinds.
• Supply a good range of white goods as this will make the property more attractive to potential tenants
• Have the property professionally cleaned – this will help ensure that the tenants will do the same on
leaving.
• Organise the garden so that it’s easy to manage and supply a good range of tools – alternatively send a
gardener in once a month
• If you are furnishing the property, supply good quality, modern items. Don’t be tempted to use old-
fashioned pieces.
• Put yourself in the tenant’s shoes – would you walk through the door and want to live in this property –
does it have the edge over other properties that the tenant might be viewing?
• Remember, this is a long term investment and you need to maximise the benefits, thereby ensuring the
tenant would like to stay as long as possible; new tenants cost money!
*Depending on size of portfolio Fees may be negotiated
Please call 0845 0048280 for a valuation and quotation. Alternatively, call into our office for a chat.
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